Privacy Policy
How GrandmasterTaiChi collects, uses, stores, and protects information from website visitors and online course customers.
Who we are
GrandmasterTaiChi provides Tai Chi educational content, online courses, and related cultural learning materials. You can contact us at support@grandmastertaichi.com or +86 166 0854 9777.
Information we collect
We may collect information you provide directly, such as your name, email address, phone number, billing details, course account information, support messages, and order details. We may also collect technical information such as IP address, browser type, device information, cookies, pages visited, and basic website usage data.
How we use information
- To process orders, payments, digital course access, and customer support.
- To respond to questions and provide course-related communication.
- To protect the website, prevent fraud, and maintain account security.
- To improve website content, course delivery, and user experience.
- To comply with legal, tax, accounting, and consumer protection obligations.
Payments and third parties
Payments may be processed by third-party providers such as PayPal or other payment services. We do not intentionally store complete payment card numbers on our website. Service providers may process information only as needed to provide hosting, checkout, email, analytics, security, or customer support services.
Cookies and analytics
Our website may use cookies or similar technologies to keep the website functioning, remember preferences, support checkout, measure traffic, and improve content. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.
Retention and security
We keep personal information only for as long as needed for the purposes described in this policy, including order records, support history, legal compliance, fraud prevention, and dispute resolution. No online system is perfectly secure, but we use reasonable safeguards to protect information.
Your choices
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. To make a request, contact support@grandmastertaichi.com. We may need to verify your identity before responding.
Children
Our online courses and website are not intended for children under the age of majority in their location without involvement from a parent or guardian. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
Contact
Questions about this Privacy Policy can be sent to support@grandmastertaichi.com. Mailing location: Cultural Road, Fuquan City, Qiannan Buyei and Miao Autonomous Prefecture, Guizhou Province, China.